Fast forward to autumn 2015 and I was invited back to the Jamie's Italian in Norwich with reassurances that gluten free pasta was back and that the chain had focussed on creating even more gluten free options. The menu on the website was promising, it now had a specific allergen filter and there were certainly more options than I'd noticed previously. Unfortunately, the hard work that's gone into creating the online menu just doesn't seem to translate into their restaurant experience. My server enthusiastically talked about the gluten free pasta options and that they could possibly modify other dishes but that was it. I'm left guessing as to which ones could and couldn't be modified, using my own knowledge of ingredients to try and guess and trying to look on the website to see what I'd found previously. When it came to ordering there even seemed to be a mismatch between the website and what our server thought. I chose the spinach and ricotta croquettes because I thought this was an unusual dish to be gluten free. It's specifically stated as gluten free on the website but my server thought otherwise. Even if it was, she thought it might be fried in the same fryer as other gluten containing produce so either way it was a no go. Not a great start. When it comes to allergens, diners are looking for a seamless experience, anything else leaves you with a constant nervousness which detracts from the excitement of eating out.
|Pork scratchings will chilli, fennel and apple sauce|
|Cured meat plank|
|Crab with gluten free pasta|